As we know that in our country, the healthcare sector has stayed deprived, and when we try to get better health facilities it costs a lot of money. In order to tackle these issues along with providing better health opportunities to the poor and deprived section of society, the government of West Bengal has launched Swasthya Sathi. The government has launched this scheme keeping in mind the greater needs of the audience along with the measure to improve the healthcare sector in their state. In this blog, we are going to talk about this scheme in detail so that you can understand and get help at the time of your needs. 

An Overview of Swasthya Sathi 

Swasthya Sathi is a scheme launched by the West Bengal government on December 30, 2016. Under this scheme, the government aims to provide a basic health insurance plan that covers five lakhs per year for families that come under secondary and tertiary care. The permanent resident of Bengal is eligible to take this scheme by just showing their valid ID proof and applying for the same. In order to avail of the benefits of this scheme you need to apply for the Swasthya Sathi Card and follow simple steps as asked by the portal Furthermore, this scheme can also be availed by the physically challenged and the people who are dependents and parents of both spouses. 

Name of the SchemeSwasthya Sathi Card
Introduced byChief Minister of West Bengal 
AimOffering Health Service
AdvantagesHealth Facility up to Rs. 500,000
Operates Under The Govt. of West Bengal 
BeneficiariesResidents of Bengal

Features of Swasthya Sathi 

Swasthya Sathi

Certain key features of Swasthya Sathi make the scheme a complete string and stand-out initiative of the government. Enlisted are features that you can access through this scheme.

  • Real-Time Update: The process of uploading files and other documents is live, and users get all the real-time updates of the e-health records on the platform itself.
  • Swasthya Sathi Mobile App: The government has made sure to provide its people with an effective Android app for this initiative so that they have no issues. 
  • SMS Alert: SMS Alerts are sent to users or the people who have enrolled themselves in this scheme. Through the SMS alert, you can get to know about any use of your card and also about the issues that your card might face.
  • Toll-Free Call Centre: The recipient of the scheme can call the toll-free number which is associated 24/7/. Users can reach at 1800-345-5384 at contact the helpline for any kind of help.
  • Cashless: The applier of the scheme does not have to pay any kind of fee for registration or login on this portal to avail of the scheme benefits. 

Eligibility and Documents Required for Swasthya Sathi

Undermentioned are some of the criteria that people need to pass, and certain documents that they need to keep handy while registering themselves on Swasthya Sathi.


  • Any individual who receives any kind of medical allowance in their salary is not qualified under this scheme. 
  • The permanent residents of Bengal apply to avail of this scheme only if they have not benefited from any other government scheme.
  • The smart card under this scheme is only available for the female members of the family.

Required Documents:

  • Aadhar Card
  • BPL or Poverty Certificate
  • Identity Proof like Voter ID, Ration Card, etc. 
  • Permanent Residence Proof
  • Registration Certificate for the Healthcare organization

How to Apply for a Swasthya Sathi Card?

To apply for the Swasthya Sathi Card you need to complete the undermentioned process and you will definitely get your hands on the card.

  • Step 1: After visiting the official website of Swasthya Sathi with the use of a browser you need to navigate the Apply option.
  • Step 2: You can select the “Apply Online” option from the menu bar of the homepage.
  • Step 3: Tap on the first option appearing in the sub menu i.e. your Apply online for Swasthya Sathi Card.
  • Step 4: As you tap on that option will be redirected to a new page where need to enter your mobile and enter the received OTP in the given input box.
  • Step 5: After you complete this you need to fill out a form where you need to enter your District, official details if any, applicant name, pincode, Head of family, and answer some of the following questions. 
  • Step 6: These details will be followed by the Member’s name, Relationship, age, Aadhar number, KHADYASATHI ration card, employment status, and mobile number. 
  • Step 7: After all these details you need to hit the “Submit” button option. 

Note: You can get access to the form by selecting “Form A for new member addition after receiving card”

Procedure to Track the Status of Your Swasthya Sathi  Card

Once you have applied for the Swasthya Sathi Card you can check the status of your card by following the enlisted steps.

  • Step 1: Once you have applied for the Card by visiting the official website, you need to be patient as may take some time.
  • Step 2: But in order to track your status you need to click “Check Your Online Application Status for Swasthya Sathi Card” from the drop-down menu of “Appy Online”
  • Step 3: After entering on a redirected page insert your district, choose for a search criteria, and enter the information for the chosen criteria.
  • Step 4: Once you filled in the aske information tap on the “Submit” button. 

Swasthya Sathi Login Steps

After registration for the swasthya sathi card, you need to login on the portal that gives efficient access to avail its benefits:

  • Step 1: Visit the official website.
  • Step 2: After redirecting to the link, scroll it and click on the ‘login’ button placed on the top right corner.
  • Step 3: Enter your username and password to login further.
  • Step 4: After entering your credentials, click on the submit button.

The Process to do New Hospital Empanelment

In order to register for a new hospital empanelment you can follow these aforementioned steps and do it without visiting any offline branch or so. 

  • Step 1: The foremost step is to use your browser and land on the official website of Swasthya Sathi.
  • Step 2: As you land on the homepage select the “New hospital Empanelmet” from the drop-down menu of the “Apply Online” option.
  • Step 3: After tapping on the option you must be redirected to an ew page where you need to enter the asked credentials like, CE license No. state name, district, hospital type, NABH Accredited, etc. 
  • Step 4: The list of information that you need to enter might be overwhelming for you but once you complete entering those information hit the “Submit” button and make sure to upload all the asked documents. 

Procedure To Check Swasthya Sathi Hospital Empanelment

Users can check below stated process to check and track the hospital registration:

  • Enter for Official Swasthya Sathi Scheme Website Through a browser.
  • You will be redirected to the dashboard, scroll the page and click on the apply online button.
  • Select ‘Check Hospital Registration Status’ from the drag and drop menu.
  • Enter registered Mobile Number and tap on the search button to enter registration number.

Benefits Of Swasthya Sathi Portal

There are multiple benefits or services offered by the swasthy sathi portal that can be accessed by users in simple steps. You can go through below stated benefits;

  • Broad Network Of Cashless Hospitals: More than 2290 registered hospitals are accessible for swasthya sathi beneficiaries to have medical care.
  • Fast Claim Settlement: Health insurance claims are monitors online and are even settled within 30 days to ensure timely services.
  • Actual Health Records: Beneficiaries’ e-health records are available publically for simple access and feedback.
  • Online Grievances Monitoring: The scheme offers an online grievances monitoring mechanism on the official platform.
  • Simple-to-use Online Portal: The website offers user-friendly features that result in simple working culture.
  • Pre-Authorised For Better Treatment: Medical Processes and treatments are pre-authorises that too within 24 hours.
  • Transparent Hospital Grading System: Hospitals are graded on the basis of evaluations by third party authorisation or insurers, and the empanelment committee that approves them accordingly.
  • Transportation Allowance: Beneficiaries can receive 200 INR as a transport allowance upon discharge, with additional allowances applicable for hospitalization in the State Government Hospitals.


Overall we can say that the Swasthya Sathi Scheme is a highly beneficial and supportive initiative taken by the government of Bengal. The residents of Bengal can use this scheme so that they do not compromise their health due to lack of money. This initiative is above all helpful for the poor and deprived section who cannot afford to pay for better health care facilities.